In case the services purchased from our company are requested to be returned, the usage period is reduced and the refund is provided in the same way with whichever payment method our customer paid. It is not possible to return it to a different person or by a different method. It is not possible to return the free services provided with the service in the campaigned services. Free services are given to the customer as he commits to the service and will use the service for the duration of his purchase. If the service is canceled before this period, the free service will be charged and the remaining amount will be refunded. Since domain name registration is done automatically by ICANN and TRABIS (BTK), the domain name registration fee included in the WordPress Website Development service is non-refundable. You can write to contact@gokersoft.com for all returns.
For the cancellation of the services you have purchased from https://gokersoft.com website, you can write to the contact@gokersoft.com e-mail address, create a support ticket via https://gokersoft.com or contact us by notifying us at +905343390220. When contacting, you must contact the e-mail and phone number included in your membership information. No invoice will be created for your new service at the next payment time.
If the customer's account and the services in it are irreversibly deleted, if the customer's account and the services in it are stopped by making a purchase with a credit card, during or after the use of the service, without informing or notifying, without obtaining the approval of our company, and "claiming that he did not do the shopping himself" through the bank. Customer name, email address, IP address and phone number will be added to our blacklist. If you have a justifiable reason, please contact Gokersoft before this process. The information, addresses, phone numbers and IP addresses registered when ordering are checked and recorded by our customers who shop with their credit cards. In addition, thanks to the Fraud control mechanism, if you are trying to shop with a problematic credit card, your order will be blocked automatically.
Payments made by credit card are activated immediately. For services that require manual processing, our support team will contact you during business hours on the same day the order is placed.
In EFT/Money Transfer/FAST payments, the customer is obliged to notify after the transfer. Depending on the notification, payments made by EFT/Money Transfer/FAST are checked and approved within the same day and the order becomes active. Gökersoft is not responsible for the delay of the order due to EFT / Money Transfer / FAST transactions without payment notification. When transferring money, you need to write the order ID in the description section.
You can write your questions about the warnings and conditions to contact@gokersoft.com.
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